Do to the nature of our products and Transportation Regulations, we ship via UPS Ground Shipping only. Air Freight is not available due to "911" and associated new restrictions. If your order is large enough to consider Truck Line Freight carriers that will be considered.
Orders are usually shipped in 1-2 business days of receiving the order if the item is in stock. If the item you requested is out of stock, we will ship it as soon as it becomes available. We cannot guarantee when an order will arrive. Transit time varies from 1-2 days in California, three days to Western states, four days to the Midwest, and five working days (seven days, including the weekend that falls in between) to the East coast. “We will not ship to a Post Office Box.”
Consider any shipping time offered to you by www.LongBoardGrip.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will refund any unopened products within 30 days, but there is a 25% restocking charge for all returns. All orders must be shipped back in original boxes or they must be clearly identified by client returning product. Each box must have the following label attached or clearly printed on the boxes, or the Transit Company may refuse box. The label is: CONSUMER COMMODITY and under CONSUMER COMMODITY label the following symbol ORM-D, MUST BE PLACED INSIDE A CLEAR DARK RECTANGAL LINE. It is not legal to ship any opened container to Monster Paint Products. Any client trying to return a container of Monster Paint back for restocking which has been opened or container damaged can be fined by the Federal Transportation Agency for transportation on hazardous wastes material. Monster Paint Products or www.LongBoardGrip.com is not responsible for these acts and the client committing such a crime is held dolly responsible. All materials must be in a resalable condition when arriving at the warehouse. Any charges for mislabeled boxes or fines are the clients returning the materials responsibilities.